The Provisioning and Network Management is a central part of Q-LAN
Broadband Solutions. It involves a number of actors in different roles with different needs.
The Customer utilizing products (mail, Internet access, IPTV,
VOIP) supplied by ISPs. Key values are simplicity in using the CPE, reliability in product delivery and ordering.
The System Owner of the premises and infrastructure
- needs to generate accounting reports of product usage as base for creating revenue.
- needs a system for trustworthy authentication of the customer and to authorize him for the ordered products.
- needs good statistics (logins, data volume) as a means of planning and tuning the system resources.
The Service Provider, supplying the services to the customer, needs an interface to the provisioning system and a good reporting as a base for billing.
The Administrator, managing customers and products (QoS, bandwidth), controlling equipment status, surveying broadband
traffic, needs tools to configure, manage and maintain each customer CPE
individually.
The Q-LAN Network Management & Provisioning System fulfills these needs and more. It is a full-fledged tool for
- creating and managing products
- authenticating and authorizing customers
- producing basis for invoicing and revenue
- supervising the infrastructure (to the endpoint) for status, error
detection and tuning
- monitoring the services
- maintaining and upgrading the system components seamlessly
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